Surex Pedestrian Rail - 1000(H)mm Kits (Gal)

Yes — you can now securely place and pay for your order directly through our website.

Online payments are processed securely via Stripe, and you can pay by credit or debit card at checkout. You may also select pickup or delivery options during the ordering process.

If you have an Area Safe trading account, you can continue to place orders using your account (subject to your agreed trading terms).

Prefer to order over the phone? No problem. Our sales team can process your order and take payment via credit card or EFT as required.

For some larger or complex freight orders, we may contact you to confirm delivery details before final processing to ensure accurate shipping and access requirements.

If you need assistance at any stage, our team is available to help.

Yes. You can select “Request a Quote” during checkout if you prefer a formal quotation before proceeding.

Alternatively, contact us on 1300 613 880 or email [email protected] to request a quote.

Approved account customers may place orders in accordance with agreed credit terms.

Select ‘Place order on my trading account’ at checkout or contact us via 1300 613 880 or [email protected].

Please fill out a Credit Application Form and email it to [email protected].

Yes, we are able to deliver anywhere in Australia.

If needing your products delivered, our sales consultants will confirm the delivery address you have provided in your online request or email.

The Area Safe consultants will be sure to secure the most efficient delivery rates as we collaborate with our trusted couriers throughout Australia.

Yes, express delivery is available (additional charges apply).

Express same day delivery in Sydney is available, and overnight/next day express delivery is available to most parts of Australia.

Please contact our sales consultants to organise express delivery.

Your order becomes binding once it has been reviewed and accepted by our team.

Freight costs are estimated at checkout and may be adjusted depending on delivery conditions.

If required, we will confirm this with you prior to dispatch.

Lead times vary depending on stock availability and whether the product is standard or custom.

Stocked items are typically dispatched within 24 hours. If your order isn’t being processed through an Area Safe trading account, your order will be dispatched within 24 hours once full payment has been received.

If the items in your order are not currently in stock, one of our sales consultants will be in contact with the appropriate lead time.

You may include preferred delivery dates in your order notes.

While we will do our best to accommodate requests, delivery dates cannot be guaranteed.

Yes. For large quantities or project-based orders, we recommend selecting “Request a Quote” at checkout or contacting our sales team directly.

Orders may only be amended or cancelled prior to dispatch and are subject to approval.

Please contact our team as soon as possible if changes are required.

Yes. Customers may arrange their own freight or collect directly from our warehouse.

Risk passes at the time of collection.

Many of our products are manufactured to meet relevant Australian Standards where applicable.

Please refer to product specifications or contact our team for clarification.

Installation may be available depending on location and project requirements.

Please contact us to discuss installation options.